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Hotels
Hotels
Creating a Vacayz Account
Listing Your Property
About Travel Options
Managing Travel Options
Selling Travel Options
Redeeming Travel Options
Changes and Cancellations
Payments and Taxes
Creating Travel Options
Businesses & Travelers
Creating a Vacayz Account
Managing Your Account
About Travel Options
Searching for Travel Options
Purchasing Travel Options
Using Travel Options
Changes and Cancellations
Insurance
Our COVID-19 Response
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Help Center
Hotels
Hotels
Creating a Vacayz Account
Listing Your Property
About Travel Options
Managing Travel Options
Selling Travel Options
Redeeming Travel Options
Changes and Cancellations
Payments and Taxes
Creating Travel Options
Businesses & Travelers
Creating a Vacayz Account
Managing Your Account
About Travel Options
Searching for Travel Options
Purchasing Travel Options
Using Travel Options
Changes and Cancellations
Insurance
Our COVID-19 Response
Hotels
Learn how to use Travel Options to generate a steady flow of income
Creating a Vacayz Account
How do I create a Vacayz account?
Does creating a Vacayz account cost money?
Listing Your Property
Does listing my hotel on Vacayz cost money?
How do I get help onboarding my hotel?
How long does it take to get my hotel approved?
What happens after I list my hotel?
How do I list my hotel on the Vacayz marketplace?
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About Travel Options
What are Travel Options?
How do Travel Options work?
Managing Travel Options
Where can I view the expiration dates of my Travel Options?
Where can I view the balance of my sold Travel Options?
Where can I see the Travel Options I sold?
Selling Travel Options
Is there a limit to the amount of Travel Options a guest could purchase?
Are there any service fees?
Can a guest buy more than one Travel Option for one hotel?
Who do guests pay when purchasing a Travel Option?
Redeeming Travel Options
How long are Travel Options Valid for?
Do Travel Options Expire?
Can guests use Travel Options for something other than room nights?
Can guests split travel options and use them separately?
How do guests redeem my Travel Options?
Who do guests pay the remaining balance to?
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Changes and Cancellations
What if the dates the guest wants are fully booked?
What is the cancellation policy of Travel Options?
Can guests sell their Travel Options back to Vacayz?
Who is responsible for booking modifications?
Do I need to reimburse guests if they cancel or don't use their Travel Options?
Can guests extend their unused Travel Options?
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Payments and Taxes
What happens to my payout if I cancel my guest’s reservation?
When will I get my payout?
How does the payment process work?
Creating Travel Options
Can I blackout dates for my hotel?
How is the estimated booking price calculated?
How are Travel Options calculated?